CLAIMASSIST UK - NATIONWIDE ACCIDENT MANAGEMENT EXPERTS

Frequently Asked Questions

Find answers to common questions about our claims process and services. If you can't find what you're looking for, don't hesitate to contact us directly.

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Common Questions

We've compiled answers to the questions we get asked most frequently about our claims process and services.

Will it cost me anything to make a claim?

No. ClaimAssist UK operates on a no-cost-to-you basis. We handle everything with our in-house solicitors, tow trucks, and credit hire team.

Do you provide services nationwide?

Yes, we cover the entire UK, Scotland, and Ireland.

What types of claims do you handle?

Our main services are Motor Accident Claims and Personal Injury Claims. We also provide:

  • Employment Claims
  • Public Liability Claims
  • Breach of Contract Claims
  • Holiday Compensation Claims
How long does the claims process take?

It depends on the complexity of your case. Many claims are resolved in a few weeks, while others may take longer. We'll keep you updated every step of the way.

Do you use external solicitors?

No. We have our own in-house legal team with over 10 years of experience handling claims.

What happens after I contact you?
  • We assess your case
  • We assign our in-house solicitors
  • We arrange a tow vehicle or hire car if needed
  • We manage the claim from start to finish
How can I start a claim?

Simply click the WhatsApp button on our site, call us at 0330 133 5643, or fill out our contact form.

Can you help if the accident wasn't my fault?

Yes. We specialise in non-fault claims, ensuring you get the support and compensation you deserve.

Is my data secure?

Yes. We follow strict data protection practices and comply with UK GDPR requirements.

What makes ClaimAssist different?
  • Nationwide coverage
  • No cost to you
  • In-house solicitors, tow trucks, and hire vehicles
  • 10+ years of expertise
What information do I need to provide when making a claim?

To start your claim, we'll need:

  • Your personal details (name, address, contact information)
  • Details of the incident (date, time, location)
  • Information about any other parties involved
  • Details of any injuries or damages sustained
  • Any relevant documentation or photos you may have
What if the other party doesn't have insurance?

We can still help you make a claim through the Motor Insurers' Bureau (MIB), which handles claims involving uninsured or untraced drivers.

How long after an accident can I make a claim?

For personal injury claims, you generally have three years from the date of the accident to make a claim. However, we recommend contacting us as soon as possible to ensure the best outcome for your case.

Will I need to go to court?

The vast majority of claims are settled without going to court. Our experienced solicitors are skilled negotiators who work to achieve out-of-court settlements. If your case does require court proceedings, we'll guide you through every step of the process.

Still Have Questions?

If you can't find the answer you're looking for, our team is ready to help. Contact us today for a free, no-obligation consultation about your claim.

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